JUST LISTEN!!

So, what I am hearing you say is that you are not pleased with the way things turned out for you in those circumstances.  Is that correct?

So how did that make you feel?

Uh huh….

What do you think you will do about it?

Understood, that makes sense.

What else?

Why?

How do you feel now that you have talked about it?

I see.  Okay, congratulations and thank you for sharing!

(Note:  This is the way it should go – sometimes I get carried away with ideas of my own and trying to give too much input!! This is a reminder to me to give my advice only when its asked for!!)